Location: Lagos, Nigeria
Salary Range: NGN 150,000 gross monthly
Work type and Duration: Full-Time, Hybrid

Role Purpose

We are looking for a highly versatile, relentlessly driven, and impact-obsessed Operations Associate to join our Operations Team, the core engine of our tech-enabled agricultural supply chain.

This role is for a self-starter who doesn't just execute, but owns and elevates operational processes. You will blend meticulous execution with a forward-thinking mindset, constantly seeking ways to leverage technology, data, and automation to scale our impact across the agricultural landscape.

Reporting to the Senior Operations Associate/VP of Operations, you will collaborate across the entire organization, from field teams to product engineers, to ensure a scalable, efficient, and data-driven supply chain that delivers tangible value to Nigerian farmers and businesses.

Key Duties and Responsibilities

Operational Ownership and Process Automation

Proactively identify manual, repetitive, or bottleneck-prone operational tasks and processes (e.g., reporting, data entry, follow-ups).
Conceptualize, champion, and assist in implementing tech-based solutions and low-code/no-code automations (e.g., using tools like Zapier or Make.com) to significantly improve speed and reduce human error.
Systems Design: Take initiative to design, document, and implement actionable systems and processes from scratch that can withstand rapid growth and scale.

Strategic Research and Data-Driven Insights

Conduct in-depth, highly detailed research on market trends, competitor strategies, emerging agricultural technologies, and regulatory landscapes to inform operational and strategic decisions.
Systematically gather, synthesize, and analyze stakeholder feedback (internal and external) and market data to provide actionable, evidence-based insights to the Product and Engineering teams, influencing the development of scalable tech solutions.
Collect, organize, and rigorously analyze operational, sales, and logistical data using advanced Excel/spreadsheet functions to track KPIs and identify critical trends and areas for immediate improvement.

Knowledge, Experience and Qualifications Required

Educational Background:

A Bachelor's degree in Business Management, Operations, Supply Chain, Engineering, Technology, or a related analytical field.

Experience:

Demonstrated experience working with impact-driven organizations (e.g., high-growth start-ups, NGOs, social enterprises) where driving measurable social or economic change was a core mandate.
1-3 years of proven professional experience in project management, operational support, business analysis, or highly analytical support role.
Experience in the agri-tech, logistics, FMCG, or a similarly fast-paced, complex supply chain environment is a strong advantage.

Skills:

A genuine, demonstrable interest in applying technology to solve business problems.
A clear aspiration for career growth and increased responsibility is critical.
Familiarity with no-code/low-code tools (like Zapier, Make.com) or basic scripting/coding is a major plus.
The ability to work independently, define your own goals within a strategic framework, and see tasks through to completion without constant supervision.
Your work must reflect an exceptional eye for detail, especially when conducting research, managing data, and documenting complex processes.
Knowledge of MS Excel and MS Word for data analysis and reporting.

Salary Band:

150,000

Operations Associate [NG]

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